We welcome views from patients about your experience of the practice and also other NHS and social care services used by you. You can let us know what has worked well and what has not – and how it might be improved. If you would like to give any feedback, please email firstname.lastname@example.org. Sarah Sinclair is the Chair of the Patient Group, which has membership across the practice area.
If, however, you wish to make a complaint – the practice follows the NHS Complaints Procedure, which we cannot participate in. More details on the complaints procedure can be found below with the practice website link.
The below minutes are also available on the practice website, where there is lots of health information: https://www.biggarmedicalpractice.co.uk/. Under the section About Us/Have Your Say you can find the minutes as well as the NHS Complaints Procedure.